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Welcome to Citizens Advice Sutton

We are a registered charity that provides information and advice to the residents of the London Borough of Sutton. A printer friendly leaflet about our service is available here.

We work in partnership with Age UK Sutton and Sutton Carers Centre as part of Advice Link Partnership Sutton. The Advice Link Partnership Sutton website and phone number, 0208 254 2616, give you access to a range of local and national services, including our own.

CORONAVIRUS

The best way to contact us is online at www.suttonalps.org.uk. We will then  telephone you back as soon as possible. This maybe from a withheld number as many of our staff and volunteers are working from home.  If you are unable to leave a web enquiry, you can contact Citizens Advice Sutton on 020 8405 3552 between 9.00 am and 5.00 pm, Monday to Friday.  We  have temporarily suspended the drop-in service in our Sutton office.  We will resume normal  face to face services  when the government lifts the restictions and it is it safe for us to do so.

Please click here for more infomation on our service during the Covid-19 pandemic.

We have compiled a set of Frequently Asked Questions on issues related to Coronavirus.  We will endeavour  to keep this document up to date.  

Volunteering at Citizens Advice Sutton

Volunteers are at the heart of the Citizens Advice Sutton service.  We usually have about 60 active volunteers supporting our service in a variety of roles. In 2019/20, our very diverse team of volunteers provided over 18,000 hours of time to supporting Sutton residents. Our volunteers handled thousands of enquiries and provided over one thousand face to face appointments. See our volunteering at Citizens Advice Sutton page for more information.  

EU Settlement Scheme

We have funding from the home office to support EU nationals with applications to the EU Settlement Scheme.  If you are an EU National needing help with the application or if you are a service provider needing to refer a vulnerable EU National to our project, please email the project worker  - euss@citizensadvicesutton.org.uk or telephone 07389731261. Please note - this email address and phone number is ONLY for enquiries relating to the EUSS scheme.  

Debt advice

We are authorised and regulated by the Financial Conduct Authority to provide debt advice (FRN617761). Our team of specialist, expert debt advisers provide the full range of debt advice services, including Debt Relief Orders.  You can directly contact our debt team by emai -  debtadvice@citizensadvicesutton.org.uk. Please note - theis email address is ONLY for debt enquiries.

Support us

Without the support of people like you, we couldn't continue to do the work we do.

Find out how you can help

Volunteer with us

Our volunteers come from all sorts of backgrounds and help with everything we do.

Our volunteer opportunities

Campaigns

We use our clients' experience, stories and evidence to research and campaign for positive change locally and nationally.

 

Read about our local campaigns

Read about our national campaigns

Our supporters

Thank you to all the supporters of our service.

London Borough of SuttonThe National Lottery Community FundHenry Smith CharityPension WiseDebt Free LondonHealthwatch SuttonTrust For LondonLegal Aid Agency