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Volunteering with us

Volunteering at Citizens Advice Sutton

Volunteers are at the heart of our service. They are often the first point of contact with clients either by phone or face-to-face, and this initial contact is then backed up with more in-depth advice and casework as necessary by our generalist and specialist advisers.

We have over 50 active volunteers, who after an intensive programme of training tailored to the role they will be taking on, advise and assist clients to resolve their problems.

Our aim is to create a team that reflects the community we serve, and we welcome applications from all backgrounds. We recruit volunteers regularly and advertise opportunities on our website, so keep an eye our here for this. If you have any questions, please email and the Volunteer Coordinator will respond.

Research & Campaigns / Social Media Volunteer

Are you interested in social policy? Would you like to join a team committed to improving the policies and practices that affect people's lives such as welfare benefits, housing and employment? Do you enjoy social media work?  If so, you may be interested in our Research &  Campaigns / Social Media Volunteer role. 

Advice Support Assistant 

Are you interested in using your administrative and organizational skills to help some of the most vulnerable people in the community? If so,you may be interested  in our Advice Support Assistant role. This  post will give you the opportunity to make a real contribution and impact.  


We are recruiting to our Trustee Board. We  would be particularly interested in hearing from people with a background in social services.